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Google Intern Challenge

Launch Prototype

Role
User Interface Design, User Experience, Prototyping, User Research, Project Management

Timeline
7 days

Team
Alex Blechta

Tools Used
Sketch, Overflow

Design an experience for new students to browse, search, and propose new student organizations.

Step one

Identifying the Problem

Being a new student in university or college can be an incredibly intimidating yet equally exciting experience. The pressure to find new friends and join organizations on top of school work can add to a lot of stress. Finding these organizations and making sure they can fit into your school schedule can be a daunting task, and many don’t know where to start.

And along came my design challenge....

How might I design an application that will be simple and stress free for new students to find and suggest new student organizations on campus?

Step two

Proposing a Solution

The solution I ended up with is a mobile application designed for new and current students to browse, search, and propose new organization ideas. Initially, the app was imagined with only new students in mind, and the features were essentially just a one time service. After doing research and looking into my users, I concluded that in order for an application to actually work with my users, it would need to have more features that would encourage them to keep using the app. This concluded that I needed to expand my user demographic to current students as well. Not long after oncampus was born…

Step three

Identify the User

The users that I will be focusing on are new students that are enrolling in classes and have a desire to be get involved through joining extra curricular’s and student organizations. These students are new to university life and have little to no idea of what life on campus is actually like. These students are often very nervous about making new friends and trying to fit in.

Step four

Create a Persona

Tyler is a new student starting at York University in the fall. In high school, Tyler was on the swim team and was able to balance and handle the stresses of class and practice everyday. He was aware that there was a swim team on campus at York but had no idea who to contact about it. Besides swimming, Tyler is also interested in finding out what other activities he can join that will fit into his timetable.

Step five

Establish a Focus

Browse feature
Search feature
Propose new organziation feature

Step six

Enter the Think Tank

My next design challenge appeared

Which experience would work best for my users?

Mobile Application

The features presented in the brief alone determine that this app would act as a one time service which is fine for our new students audience. But would students really keep an app, let alone download one in the first place if its features only provide a one time service? Students already have trouble with storage space on their phones, so the incentive to download and keep the app is not there. To provide more incentive, more features would have to be added and the target user would have to expand.

Pros
  • More personal.
  • Can edit profiles.
  • Most students have a smart phone.
Cons
  • Will occupy storage.
  • No real reason to download/keep app if it's a one time service.
Must
  • Browse feature
  • Search feature
  • Ability to propose new organizations
Should
  • Browse by category
  • List of organizations you’re apart of feature
  • Card ui design
Could
  • Organizations in app are also shown on the TVs around campus
  • Propose new organizations after a failed search?
Won't
  • Search tags

Website

A website would work as a one time service kind of experience, which would be great for the new student demographic. However websites are generally less personal and slow and tend to lack in services.

Pros
  • Would work as a one time service kind of experience specifically for new students.
  • Would not occupy storage.
Cons
  • Would be less personal.
  • Would have to open up a bowser and sign in every time you want to browse and propose new ideas.

General Ideas

  • App should have the ability to select your interests and it will output suitable organizations based on those interests.
  • Could have timetable support, so it can tell you which organizations can fit in your schedule.
  • Organizations can have communications from other participants and provide updates.
  • List of organizations you’re already apart of.
  • Organizations in app are also shown on the TVs around campus.
  • Browse by category feature.
  • Search tags.
  • Propose new organization after a failed search?
  • Card ui visual design.
reload to reset

Step seven

Map it out

Scenario one

Browse & Propose New Organizations

Tyler here is browsing through the sports categories and found swimming and decided to RSVP.

  1. Login
  2. Go to search page
  3. Browse sports categories
  4. Check out swimming & RSVP
User Testing Results
  • Add propose feature to bottom nav, since you have to go through search to get to it currently.
  • Be more specific on confirm pages, remind the users what they are doing.

Scenario two

View Daily Schedule & Check Notification

To stay on track with his schedule, Tyler likes to view his daily schedule, he sees that he has notifications from the swim team and checks it so he can stay on top of things.

  1. Login
  2. View your schedule
  3. View your notifications on swimming
User Testing Results
  • Icons are misleading, try changing the schedule icon to a little schedule.

Step eight

Future Plans

Based on the information I received from my user testing, I have discovered additional features that can be useful to implement in future versions of my application. In the next version, I will focus on adding a discussion board to each of the organizations the user is apart of. This version of the app just scratches the surface with notifications, but a chat could be added as well as a friends feature where you can invite and make friends right in the app. This could be connected with facebook friends. This would be important to implement because making new friends is always tough for new students, so if they were able to interact with these people right on the app it would make finding friends a lot easier.

Step nine

What I learned

This project from start to finish was so much fun to do! Knowing that I only had seven days to complete the project, I had to prioritize which parts of the product I really wanted to focus on. I learned how to take a very broad project brief and break it down to fully understand more important components. With this, I was capable of making sure my application will actually work and be useful for the targeted students. With no direction other than this brief, I was aware that I had to remain focused and keep to what I knew about UX design throughout the project.

My biggest takeaway from this project was to do my process and my research in steps and to ensure that I actually followed those steps accordingly. Typically, when assigned to a project, I would jump right in and start designing. However, with this project, I was given very little information and I had to come up with my own problems and solutions. In the end, this made designing the actual app so much easier. It helped me along the way because as I designed I could refer to my research and my process which kept me focused and on track.


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